Bergeron et al., 1995: Determinants of EIS Use: Testing a Behavioral Model

Topic:

This model, developed by Triandis, leads us to hypothesize that executive information systems (EIS) use (behaviour) is determined by EIS experience (habits), work group influence (social factor), user satisfaction with information, system access and assistance (affect), perceived consequences (of EIS use), EIS sophistication and presence of a hotline (facilitating conditions). Field data obtained from 38 executives in nine organizations allowed us to test and confirm the appropriateness of the behavioral model through correlation and regression analyses.

survey, 38 executive users in 9 organisations

Constructs in this publication:

Construct Cites Category Questions given? Content validity Pretests Response type Notes
Perceived consequences ajzen_understanding_1980[pp. 261-263] Consequences yes no none 4-point likert scales and 7 point Likert scales
Work group influence ajzen_understanding_1980[pp. 74-75 & pp. 272-273] Social factors yes no none 4-point likert scales and 7 point Likert scales
Satisfaction with the information content of the EIS Bergeron, 1986 Affect yes no none twelve 7-point semantic differential scales.
user satisfaction with the quality of the system's access mechanisms Swanson, 1987 Affect yes no none thirteen 7-point semantic differential scales
level of assistance Bergeron et al., 1990 Affect yes no none 10 scales
Facilitating conditions NEW, Bergeron, 1988 yes no none seven 3-point scales and a dichotomous scale
Internalization of EIS use NEW yes no none seven 5-point scales
Frequency of EIS use NEW yes no none self-reported number

This publication is cited by the following publications:

Citation:

François Bergeron, Louis Raymond, Suzanne Rivard, and Marie-France Gara. Determinants of EIS use: Testing a behavioral model. Decision Support Systems, 14(2):131–146, June 1995. doi:10.1016/0167-9236(94)00007-F.

Bibtex


@article{bergeron_determinants_1995,
 abstract = {An increasing number of organizations have implemented executive information systems (EIS), hoping to improve the effectiveness of senior managers and to facilitate their work. The use of such systems is thus a necessary condition through which executive performance can be affected. This study aims at understanding the various factors related to EIS utilization, using as theoretical foundation a model from organizational behaviour. This model, developed by Triandis, leads us to hypothesize that EIS use (behaviour) is determined by EIS experience (habits), work group influence (social factor), user satisfaction with information, system access and assistance (affect), perceived consequences (of EIS use), EIS sophistication and presence of a hotline (facilitating conditions). Field data obtained from 38 executives in nine organizations allowed us to test and confirm the appropriateness of the behavioral model through correlation and regression analyses. The results of the study are shown to have implications both for researchers and practitioners.},
 author = {Bergeron, Fran{\c c}ois and Raymond, Louis and Rivard, Suzanne and Gara, Marie-France},
 doi = {10.1016/0167-9236(94)00007-F},
 issn = {0167-9236},
 journal = {Decision Support Systems},
 keywords = {Executive information systems,EIS use,Behavioral model,Utilization},
 month = {June},
 number = {2},
 pages = {131-146},
 shorttitle = {Determinants of {{EIS}} Use},
 title = {Determinants of {{EIS}} Use: {{Testing}} a Behavioral Model},
 volume = {14},
 year = {1995}
}