This model, developed by Triandis, leads us to hypothesize that executive information systems (EIS) use (behaviour) is determined by EIS experience (habits), work group influence (social factor), user satisfaction with information, system access and assistance (affect), perceived consequences (of EIS use), EIS sophistication and presence of a hotline (facilitating conditions). Field data obtained from 38 executives in nine organizations allowed us to test and confirm the appropriateness of the behavioral model through correlation and regression analyses.
Construct | Cites | Category | Questions given? | Content validity | Pretests | Response type | Notes |
---|---|---|---|---|---|---|---|
Perceived consequences | ajzen_understanding_1980[pp. 261-263] | Consequences | yes | no | none | 4-point likert scales and 7 point Likert scales | |
Work group influence | ajzen_understanding_1980[pp. 74-75 & pp. 272-273] | Social factors | yes | no | none | 4-point likert scales and 7 point Likert scales | |
Satisfaction with the information content of the EIS | Bergeron, 1986 | Affect | yes | no | none | twelve 7-point semantic differential scales. | |
user satisfaction with the quality of the system's access mechanisms | Swanson, 1987 | Affect | yes | no | none | thirteen 7-point semantic differential scales | |
level of assistance | Bergeron et al., 1990 | Affect | yes | no | none | 10 scales | |
Facilitating conditions | NEW, Bergeron, 1988 | yes | no | none | seven 3-point scales and a dichotomous scale | ||
Internalization of EIS use | NEW | yes | no | none | seven 5-point scales | ||
Frequency of EIS use | NEW | yes | no | none | self-reported number |
François Bergeron, Louis Raymond, Suzanne Rivard, and Marie-France Gara. Determinants of EIS use: Testing a behavioral model. Decision Support Systems, 14(2):131–146, June 1995. doi:10.1016/0167-9236(94)00007-F.
@article{bergeron_determinants_1995,
abstract = {An increasing number of organizations have implemented executive information systems (EIS), hoping to improve the effectiveness of senior managers and to facilitate their work. The use of such systems is thus a necessary condition through which executive performance can be affected. This study aims at understanding the various factors related to EIS utilization, using as theoretical foundation a model from organizational behaviour. This model, developed by Triandis, leads us to hypothesize that EIS use (behaviour) is determined by EIS experience (habits), work group influence (social factor), user satisfaction with information, system access and assistance (affect), perceived consequences (of EIS use), EIS sophistication and presence of a hotline (facilitating conditions). Field data obtained from 38 executives in nine organizations allowed us to test and confirm the appropriateness of the behavioral model through correlation and regression analyses. The results of the study are shown to have implications both for researchers and practitioners.},
author = {Bergeron, Fran{\c c}ois and Raymond, Louis and Rivard, Suzanne and Gara, Marie-France},
doi = {10.1016/0167-9236(94)00007-F},
issn = {0167-9236},
journal = {Decision Support Systems},
keywords = {Executive information systems,EIS use,Behavioral model,Utilization},
month = {June},
number = {2},
pages = {131-146},
shorttitle = {Determinants of {{EIS}} Use},
title = {Determinants of {{EIS}} Use: {{Testing}} a Behavioral Model},
volume = {14},
year = {1995}
}