Users often knowingly engage in certain insecure uses of IS and violate security policies without malicious intentions. n the present study we propose and test empirically a nonmalicious security violation (NMSV) model with data from a survey of end users at work. The results suggest that utilitarian outcomes (relative advantage for job performance, perceived security risk), normative outcomes (workgroup norms), and self-identity outcomes (perceived identity match) are key determinants of end user intentions to engage in NMSVs. In contrast, the influences of attitudes toward security policy and perceived sanctions are not significant. This study makes several significant contributions to research on security-related behavior by (1) highlighting the importance of job performance goals and security risk perceptions on shaping user attitudes, (2) demonstrating the effect of workgroup norms on both user attitudes and behavioral intentions, (3) introducing and testing the effect of perceived identity match on user attitudes and behavioral intentions, and (4) identifying nonlinear relationships between constructs.
Construct | Cites | Category | Questions given? | Content validity | Pretests | Response type | Notes |
---|---|---|---|---|---|---|---|
Perceived Identity Match | Triandis, 1977 | yes | based on expert interviews | pilot | various | ||
Attitude Toward Security Policy | NEW | yes | based on expert interviews | pilot | various | ||
Perceived Security Risk of NMSV | NEW | yes | based on expert interviews | pilot | various | ||
Relative Advantage for Job Performance | Moore, 1991 | yes | based on expert interviews | pilot | various | ||
Perceived Sanctions | D'Arcy et al., 2009 | yes | based on expert interviews | pilot | various | ||
Workgroup Norm | NEW | yes | based on expert interviews | pilot | various | ||
Attitude Toward NMSV | Ajzen, 2006 | yes | based on expert interviews | pilot | various | ||
NMSV Intention | NEW | yes | based on expert interviews | pilot | various |
Ken H. Guo, Yufei Yuan, Norman P. Archer, and Catherine E. Connelly. Understanding Nonmalicious Security Violations in the Workplace: A Composite Behavior Model. Journal of Management Information Systems, 28(2):203–236, October 2011. doi:10.2753/MIS0742-1222280208.
@article{guo_understanding_2011,
author = {Guo, Ken H. and Yuan, Yufei and Archer, Norman P. and Connelly, Catherine E.},
doi = {10.2753/MIS0742-1222280208},
issn = {0742-1222},
journal = {Journal of Management Information Systems},
month = {October},
number = {2},
pages = {203-236},
shorttitle = {Understanding {{Nonmalicious Security Violations}} in the {{Workplace}}},
title = {Understanding {{Nonmalicious Security Violations}} in the {{Workplace}}: {{A Composite Behavior Model}}},
volume = {28},
year = {2011}
}