Yang et al., 2005: Development and Validation of an Instrument to Measure User Perceived Service Quality of Information Presenting Web Portals

This publication is cited by the following publications:

• Siponen et al., 2014: user perceived service quality of web portals

Citation:

Zhilin Yang, Shaohan Cai, Zheng Zhou, and Nan Zhou. Development and validation of an instrument to measure user perceived service quality of information presenting Web portals. Information & Management, 42(4):575–589, May 2005. doi:10.1016/j.im.2004.03.001.

Bibtex

@article{yang_development_2005,
 author = {Yang, Zhilin and Cai, Shaohan and Zhou, Zheng and Zhou, Nan},
 doi = {10.1016/j.im.2004.03.001},
 issn = {03787206},
 journal = {Information \& Management},
 language = {en},
 month = {May},
 number = {4},
 pages = {575-589},
 title = {Development and Validation of an Instrument to Measure User Perceived Service Quality of Information Presenting {{Web}} Portals},
 volume = {42},
 year = {2005}
}

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