Cheung et al., 2000: Prediction of Internet and World Wide Web Usage at Work: A Test of an Extended Triandis Model

Topic:

A more comprehensive theoretical model is constructed for this study by modifying the Triandis social psychological model based on the results of previous studies. Factor analysis and multiple regression were used to analyze data collected from 241 questionnaires. The results support our modified model. Facilitating conditions and social factors are confirmed as the two most important factors affecting InternetrWWW usage. Other significant factors include perceived near-term consequences and perceived complexity. All new paths that we have added to the original Triandis model are found to be significant.

survey, 241 MBA students

Constructs in this publication:

Construct Cites Category Questions given? Content validity Pretests Response type Notes
Social factors NEW Triandis yes no none 5-point scale
Complexity Thompson et al., 1991 yes no none 5-point scale
Near-term and long-term consequences Thompson et al., 1991 yes no none 5-point scale
Affect NEW Triandis yes no none 5-point scale
Facilitating conditions Thompson et al., 1991 yes no none 5-point scale
Usage NEW Triandis yes no none 5-point scale

This publication is cited by the following publications:

Citation:

Waiman Cheung, Man Kit Chang, and Vincent S Lai. Prediction of Internet and World Wide Web usage at work: a test of an extended Triandis model. Decision Support Systems, 30(1):83–100, December 2000. doi:10.1016/S0167-9236(00)00125-1.

Bibtex


@article{cheung_prediction_2000,
 abstract = {The Internet/World Wide Web (WWW) has significantly impacted every facet of operations in organizations. As information systems, including Decision Support Systems, are rapidly moving to the Internet platform to facilitate remote access and group cooperation, it is crucial to understand the adoption process of the Internet. This paper studies various factors affecting Internet/WWW usage in working environments. Previous studies on Internet or WWW usage have adopted the Technology Acceptance Model (TAM) as their research framework. As such, important factors, such as facilitating conditions and social factors, which we consider important in explaining the use of the Internet/WWW, were left out. Therefore, a more comprehensive theoretical model is constructed for this study by modifying the Triandis social psychological model based on the results of previous studies. Factor analysis and multiple regression were used to analyze data collected from 241 questionnaires. The results support our modified model. Facilitating conditions and social factors are confirmed as the two most important factors affecting Internet/WWW usage. Other significant factors include perceived near-term consequences and perceived complexity. All new paths that we have added to the original Triandis model are found to be significant. The proposed model should provide a valuable alternative theoretical basis for technology adoption studies in the future.},
 author = {Cheung, Waiman and Chang, Man Kit and Lai, Vincent S},
 doi = {10.1016/S0167-9236(00)00125-1},
 issn = {0167-9236},
 journal = {Decision Support Systems},
 keywords = {Triandis model,Internet and WWW,Technology adoption},
 month = {December},
 number = {1},
 pages = {83-100},
 shorttitle = {Prediction of {{Internet}} and {{World Wide Web}} Usage at Work},
 title = {Prediction of {{Internet}} and {{World Wide Web}} Usage at Work: A Test of an Extended {{Triandis}} Model},
 volume = {30},
 year = {2000}
}