Commitment to the organization positively influences knowledge donating, and is in turn positively influenced by computer-mediated communication use. Communication climate is found to be a key variable: a constructive communication climate was found to positively influence knowledge donating, knowledge collecting and affective commitment. Finally, a relationship was found that was not hypothesized: knowledge collecting influences knowledge donating in a positive sense - the more knowledge a person collects, the more he or she is willing to also donate knowledge to others.
| Construct | Cites | Category | Questions given? | Content validity | Pretests | Response type | Notes |
|---|---|---|---|---|---|---|---|
| knowledge donating | van den Hooff, 2003 | knowledge management | yes | no | none | 5-point scale | |
| knowledge collecting | van den Hooff, 2003 | knowledge management | yes | no | none | 5-point scale | |
| communication climate | van den Hooff, 2003 | no | no | none | 5-point scale | ||
| Commitment | Porter et al., 1974, Mowday et al., 1979 | no | no | none | 5-point scale |
Bart van den Hooff and Jan A. de Ridder. Knowledge sharing in context: the influence of organizational commitment, communication climate and CMC use on knowledge sharing. Journal of Knowledge Management, 8(6):117–130, December 2004. doi:10.1108/13673270410567675.
@article{vandenhooff_knowledge_2004,
author = {{van den Hooff}, Bart and {de Ridder}, Jan A.},
doi = {10.1108/13673270410567675},
issn = {1367-3270},
journal = {Journal of Knowledge Management},
language = {en},
month = {December},
number = {6},
pages = {117-130},
shorttitle = {Knowledge Sharing in Context},
title = {Knowledge Sharing in Context: The Influence of Organizational Commitment, Communication Climate and {{CMC}} Use on Knowledge Sharing},
volume = {8},
year = {2004}
}