Rewards and incentives, open-mindedness, and cost-benefit concerns of knowledge hoarding turned out to be the strongest predictors of knowledge sharing rather than prosocial motives or organizational care. Individuals who are highly competent in their work abilities are less likely to share what they know when they perceive that there are few rewards or when sharing is not recognized by the organization.
| Construct | Cites | Category | Questions given? | Content validity | Pretests | Response type | Notes |
|---|---|---|---|---|---|---|---|
| Knowledge Sharing | Liebowitz, 1999 | yes | expert panel | none | 5-point likert scale from "strongly disagree" to "strongly agree" | ||
| Organizational Care | Rioux, 2001 | yes | expert panel | none | 5-point likert scale from "strongly disagree" to "strongly agree" | ||
| Rewards and Incentives | NEW | yes | expert panel | none | 5-point likert scale from "strongly disagree" to "strongly agree" | ||
| Prosocial Motives | Rioux, 2001 | yes | expert panel | none | 5-point likert scale from "strongly disagree" to "strongly agree" | ||
| Impression Management | Goffman, 1969, Portes, 1998 | yes | expert panel | none | 5-point likert scale from "strongly disagree" to "strongly agree" | ||
| Competence | Gefen, 2000 | yes | expert panel | none | 5-point likert scale from "strongly disagree" to "strongly agree" | ||
| Open-mindedness | Payne, 1971 | yes | expert panel | none | 5-point likert scale from "not at all likely" to "extremely likely" (1 item), "strongly disagree" to "strongly agree" (3 items) | ||
| Costs of Knowledge Hoarding | NEW | yes | expert panel | none | 5-point likert scale from "strongly disagree" to "strongly agree" | ||
| Costs of Knowledge Sharing | NEW | yes | expert panel | none | 5-point likert scale from "strongly disagree" to "strongly agree" | ||
| Benefits of Knowledge Sharing | NEW | yes | expert panel | none | 5-point likert scale from "strongly disagree" to "strongly agree" |
Yue Chay Wah, Thomas Menkhoff, Benjamin Loh, and Hans-Dieter Evers. Social Capital and Knowledge Sharing in Knowledge-Based Organizations: An Empirical Study. International Journal of Knowledge Management, 3(1):29–48, 2007. doi:10.4018/jkm.2007010103.
@article{wah_social_2007,
author = {Wah, Yue Chay and Menkhoff, Thomas and Loh, Benjamin and Evers, Hans-Dieter},
doi = {10.4018/jkm.2007010103},
issn = {1548-0666, 1548-0658},
journal = {International Journal of Knowledge Management},
language = {en},
number = {1},
pages = {29-48},
shorttitle = {Social {{Capital}} and {{Knowledge Sharing}} in {{Knowledge}}-{{Based Organizations}}},
title = {Social {{Capital}} and {{Knowledge Sharing}} in {{Knowledge}}-{{Based Organizations}}: {{An Empirical Study}}},
volume = {3},
year = {2007}
}