Bock et al., 2005: Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate

Topic:

Attitudes toward and subjective norms with regard to knowledge sharing as well as organizational climate affect individuals' intentions to share knowledge. Additionally, we find that anticipated reciprocal relationships affect individuals' attitudes toward knowledge sharing while both sense of self-worth and organizational climate affect subjective norms. Contrary to common belief, we find anticipated extrinsic rewards exert a negative effect on individuals' knowledge-sharing attitudes.

survey, 154 managers from 27 korean organizations

Constructs in this publication:

Construct Cites Category Questions given? Content validity Pretests Response type Notes
Anticipated Extrinsic Rewards NEW english only backward translation pilot 5-point Likert scale from "very frequently" to "very rarely" or "extremely likely" to "extremely unlikely.
Anticipated Reciprocal Relationships NEW english only backward translation pilot 5-point Likert scale from "very frequently" to "very rarely" or "extremely likely" to "extremely unlikely.
Sense of Self-Worth NEW english only backward translation pilot 5-point Likert scale from "very frequently" to "very rarely" or "extremely likely" to "extremely unlikely.
Affilliation Kim, 1995, Koys, 1991 english only backward translation pilot 5-point Likert scale from "very frequently" to "very rarely" or "extremely likely" to "extremely unlikely.
Innovativeness Kim, 1995, Koys, 1991 english only backward translation pilot 5-point Likert scale from "very frequently" to "very rarely" or "extremely likely" to "extremely unlikely.
Fairness Kim, 1995, Koys, 1991 english only backward translation pilot 5-point Likert scale from "very frequently" to "very rarely" or "extremely likely" to "extremely unlikely.
Attitude toward knowledge sharing Fishbein, 1975 english only backward translation pilot 5-point Likert scale from "very frequently" to "very rarely" or "extremely likely" to "extremely unlikely.
Subjective norm Fishbein, 1975 english only backward translation pilot 5-point Likert scale from "very frequently" to "very rarely" or "extremely likely" to "extremely unlikely.
Intention to share knowledge Fishbein, 1975 english only backward translation pilot 5-point Likert scale from "very frequently" to "very rarely" or "extremely likely" to "extremely unlikely.

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Citation:

Gee-Woo Bock, Robert W. Zmud, Young-Gul Kim, and Jae-Nam Lee. Behavioral Intention Formation in Knowledge Sharing: Examining the Roles of Extrinsic Motivators, Social-Psychological Forces, and Organizational Climate. MIS Quarterly, 29(1):87–111, 2005.

Bibtex


@article{bock_behavioral_2005,
 abstract = {Individuals' knowledge does not transform easily into organizational knowledge even with the implementation of knowledge repositories. Rather, individuals tend to hoard knowledge for various reasons. The aim of this study is to develop an integrative understanding of the factors supporting or inhibiting individuals' knowledge-sharing intentions. We employ as our theoretical framework the theory of reasoned action (TRA), and augment it with extrinsic motivators, social-psychological forces and organizational climate factors that are believed to influence individuals' knowledge-sharing intentions. Through a field survey of 154 managers from 27 Korean organizations, we confirm our hypothesis that attitudes toward and subjective norms with regard to knowledge sharing as well as organizational climate affect individuals' intentions to share knowledge. Additionally, we find that anticipated reciprocal relationships affect individuals' attitudes toward knowledge sharing while both sense of self-worth and organizational climate affect subjective norms. Contrary to common belief, we find anticipated extrinsic rewards exert a negative effect on individuals' knowledge-sharing attitudes.},
 author = {Bock, Gee-Woo and Zmud, Robert W. and Kim, Young-Gul and Lee, Jae-Nam},
 issn = {02767783},
 journal = {MIS Quarterly},
 number = {1},
 pages = {87-111},
 title = {Behavioral {{Intention Formation}} in {{Knowledge Sharing}}: {{Examining}} the {{Roles}} of {{Extrinsic Motivators}}, {{Social}}-{{Psychological Forces}}, and {{Organizational Climate}}},
 volume = {29},
 year = {2005}
}